Terms and Conditions

TERMS AND CONDITIONS OF USE

Amaia AI

These Terms and Conditions govern the use of the Amaia AI software (hereinafter, the "Software") developed and managed by PEOPLEOPTI S.A. DE C.V., a company duly incorporated under the laws of the United Mexican States, with address at Lago Alberto 319, Floor 6A, Colonia Granada, Alcaldía Miguel Hidalgo, Mexico City, Mexico, ZIP Code 11510 (hereinafter, "PeopleOPTI" or the "Company"), by the client companies that wish to use the Software (hereinafter, the "Clients"). By executing a service agreement with PeopleOPTI, Clients accept the following terms and conditions (hereinafter, the "Terms and Conditions").

WE REQUEST THAT CLIENTS READ CAREFULLY EACH OF THE TERMS AND CONDITIONS SET FORTH BELOW, AS THE USE OF THE SOFTWARE WILL IMPLY ACCEPTANCE AND ADHERENCE TO ALL OF THESE TERMS AND CONDITIONS —AND ANY FUTURE AMENDMENTS OR MODIFICATIONS— AND THE CLIENT WILL BE BOUND TO COMPLY WITH THEM FROM THAT MOMENT ON. THEREFORE, IT IS THE OBLIGATION AND RESPONSIBILITY OF EVERY CLIENT TO READ AND UNDERSTAND THESE TERMS AND CONDITIONS PRIOR TO ANY USE OF THE SOFTWARE AND/OR SERVICES. ANY CLIENT WHO DOES NOT ACCEPT THESE TERMS AND CONDITIONS MUST REFRAIN FROM USING THE SOFTWARE.

1. THE SERVICE

1.1.- The Amaia AI Software consists of an intelligent business analytics assistant based on artificial intelligence that provides Clients with data analysis capabilities, insight generation, proactive alerts, automated reports, and actionable recommendations (the "Services"). The Software operates as a cloud software service (SaaS) and can be integrated with the Client's corporate communication tools, including Microsoft Teams, WhatsApp, Telegram, and Slack.

1.2.- Amaia AI Services are provided exclusively to businesses (B2B) and are not available to the general public. Access to the Software requires the prior execution of a service agreement between the Client and PeopleOPTI.

1.3.- Prior to the activation of the Software, PeopleOPTI will carry out an enterprise implementation process ("Onboarding") that includes data extraction, transformation, and loading (ETL), as well as integration with the Client's systems. The Software is not a direct download application and requires this initial configuration process.

1.4.- The Client acknowledges that the descriptions of the Services displayed on PeopleOPTI's website or in promotional materials are illustrative only. The specific scope, specifications, and applicable functionalities shall be those established in the corresponding service agreement.

1.5.- PeopleOPTI may update, improve, or modify the functionalities of the Software on an ongoing basis, as well as charge fees for, limit access to, or discontinue any functionality or the Software in its entirety, at its sole discretion and without prior notice, except as expressly established in the service agreement.

1.6.- THE CLIENT ACKNOWLEDGES AND ACCEPTS THAT THE SOFTWARE IS A DECISION-SUPPORT TOOL AND THAT THE ANALYSES, INSIGHTS, REPORTS, AND RECOMMENDATIONS GENERATED ARE FOR INFORMATIONAL PURPOSES ONLY. THE SOFTWARE USES ARTIFICIAL INTELLIGENCE MODELS THAT MAY GENERATE INACCURATE, INCOMPLETE, OR OUTDATED RESULTS. THE USE OF ANY INFORMATION PROVIDED BY THE SOFTWARE SHALL BE AT THE CLIENT'S SOLE RISK AND RESPONSIBILITY.

2. ACCESS TO SERVICES

2.1.- To access the Services, Clients must: (a) execute a service agreement with PeopleOPTI; (b) accept these Terms and Conditions; (c) provide the information required for the Onboarding process, which shall be considered a sworn statement; and (d) complete the system integration process coordinated by PeopleOPTI's technical team.

2.2.- The Client guarantees the authenticity and accuracy of all data communicated to PeopleOPTI. Clients shall be solely and exclusively responsible for any false or inaccurate statements they make and for any damages caused to PeopleOPTI or third parties by the information they provide.

2.3.- User management of the Software, including additions, removals, and modifications, shall be carried out exclusively by PeopleOPTI's technical team, in accordance with the Client's instructions.

2.4.- Required Data. For the provision of the Services, the Client must provide access to various enterprise data sources. The data that the Client provides may include, but is not limited to: commercial and sales data, customer information, operational data, financial information, inventory data, performance metrics, human resources information, and any other business information necessary for the provision of the Services. Such data shall be used solely for the facilitation of the Services and in accordance with these Terms and Conditions and the Privacy Notice.

2.5.- The Client must have the necessary technological infrastructure, including devices with Internet connection and access to the corporate communication tools with which the Software will be integrated.

2.6.- The Client is responsible for all activities carried out by its authorized users through the Software and for ensuring that such users comply with these Terms and Conditions. Any action or omission by the Client's users shall be deemed to have been made by the Client itself.

2.7.- THE CLIENT ACKNOWLEDGES AND ACCEPTS THAT PEOPLEOPTI RESERVES THE RIGHT TO REJECT ANY REQUEST FOR CONTRACTING, AS WELL AS TO SUSPEND OR TERMINATE ANY CLIENT AT ITS SOLE DISCRETION, WITHOUT THE NEED TO EXPRESS CAUSE, AND THIS SHALL NOT GENERATE ANY RIGHT TO INDEMNIFICATION FOR THE CLIENT, EXCEPT AS EXPRESSLY ESTABLISHED IN THE CORRESPONDING SERVICE AGREEMENT.

3. LICENSE OF USE

3.1.- Subject to the Client's compliance with all of these Terms and Conditions and the service agreement, PeopleOPTI grants the Client a limited, non-exclusive, non-transferable, and revocable license to access and use the Software, the Client's information, and PeopleOPTI's Industrial and Intellectual Property, exclusively for its internal business operations and in accordance with the permitted uses established in these Terms and Conditions.

3.2.- This license does not grant the Client any ownership rights over the Software, the underlying technology, algorithms, artificial intelligence models, or any other component thereof. All rights not expressly granted are reserved to PeopleOPTI.

3.3.- The license granted herein shall automatically terminate without the need for any declaration upon any breach by the Client of these Terms and Conditions or the service agreement.

4. OWNERSHIP OF DATA AND RESULTS

4.1.- Client Data. The Client is and shall at all times be the sole and exclusive owner of the raw data that it uploads, transfers, or makes available to the Software (the "Client Data"). PeopleOPTI does not acquire any ownership rights over the Client Data.

4.2.- Derived Products. PeopleOPTI shall be the exclusive owner of all results, analyses, insights, reports, machine learning models, algorithms, descriptive processing, and any other derived product generated by the Software from the processing of Client Data (the "Derived Products"). The Client shall have the right to use the Derived Products exclusively during the term of the service agreement.

4.3.- Confidentiality Commitment. PeopleOPTI expressly commits NOT to sell, assign, license, or transfer to third parties the Client Data or the Derived Products generated specifically for such Client. The Client's information shall be treated with strict confidentiality.

4.4.- Use for Service Improvement. The Client expressly authorizes PeopleOPTI to use the Client Data in aggregated and anonymized form for the training and improvement of the artificial intelligence and machine learning models that comprise the Software. In no case shall such use allow the identification of the Client or specific information thereof.

4.5.- The Client represents and warrants that it has all the rights, authorizations, and consents necessary to share the Client Data with PeopleOPTI and to authorize its processing in accordance with these Terms and Conditions.

5. DATA STORAGE AND SECURITY

5.1.- Client Data and Derived Products shall be stored on servers located in the United States of America, primarily on Microsoft Azure infrastructure. The Client grants its express consent for such international data transfer.

5.2.- PeopleOPTI shall implement commercially reasonable technical and organizational security measures to protect Client Data. However, the Client acknowledges that no data storage or transmission system is completely secure and that PeopleOPTI does not guarantee the absolute security of the data.

5.3.- PeopleOPTI does not control or guarantee the absence of viruses, malware, or other harmful elements in the information contained in the Software that may cause alterations to the Client's computer systems (software and hardware) or to the electronic documents and files stored in their systems. PeopleOPTI excludes any liability for damages of any nature that may be due to the presence of such elements.

6. INDUSTRIAL AND INTELLECTUAL PROPERTY

6.1.- PeopleOPTI is the exclusive owner of all intellectual and industrial property rights over the Amaia AI Software, including without limitation: patents, registered trademarks, copyrights, trade secrets, database rights, algorithms, artificial intelligence and machine learning models, source code, interfaces, designs, HTML/CSS, JavaScript, visual elements, and any other material developed by PeopleOPTI, whether registered or not.

6.2.- The Client agrees not to perform, directly or indirectly, and not to allow third parties to perform, any of the following activities:

(a) Copy, modify, adapt, translate, or create derivative works of the Software;

(b) Reverse engineer, decompile, disassemble, or attempt to obtain the source code, algorithms, or structure of the Software;

(d) Remove, alter, or conceal any intellectual property notice contained in the Software;

(e) Use the Software to develop a competing product or service or to perform competitive benchmarking;

(f) Use or register, or arrange to have registered in its name or that of third parties, any trademark, logo, or name similar to those of PeopleOPTI or Amaia.

6.3.- With the exception of Client Data, all rights, actions, titles, and interests in and to the Software and Services are the exclusive property of PeopleOPTI, including the entire Software (including source code), texts, graphics, data, images, videos, any other visual or audiovisual work, and other available content, as well as the design, distribution, look, or appearance of the Software, registered or unregistered trademarks, logos, internet domains, and database rights.

6.4.- The Software, Services, and Industrial and Intellectual Property of PeopleOPTI are protected under the laws governing intellectual property, trademark registration, and other applicable legislation in Mexico and international treaties. All rights reserved.

6.5.- Any violation of the intellectual property provisions shall entitle PeopleOPTI to immediately terminate the service agreement and pursue corresponding legal actions, including civil actions for damages and criminal actions.

7. CLIENT OBLIGATIONS AND RESTRICTIONS

7.1.- The Client agrees to use the Software solely for the legitimate business purposes for which it was designed and in accordance with the instructions provided by PeopleOPTI.

7.2.- The Client may not use the Software to:

(a) Carry out illegal activities or activities contrary to public order and good customs;

(b) Infringe the rights of third parties, including intellectual property or privacy rights;

(d) Attempt to access unauthorized systems, data, or functionalities;

(e) Overload or interfere with the operation of the Software or its infrastructure;

(f) Share or disclose information from other PeopleOPTI clients that may come to its knowledge.

7.3.- The Client may only download, capture, and/or store its own information using the tools available in the Software. The reproduction of information from other Clients is prohibited.

8. CONTENT AND RIGHTS OF PEOPLEOPTI

8.1.- PeopleOPTI shall have the right to:

(a) Remove or modify any information or functionality of the Software at its sole discretion and without the need to justify any cause or reason;

(b) Adopt any appropriate remedy or legal action, including the disclosure of Client information to regulatory, police, or security authorities or agencies (including INAI, SAT, and other competent Mexican authorities), in connection with the investigation of any alleged illegal or unauthorized use of the Software;

(c) Suspend or cancel the Client's access to the Software for any reason or without expressing cause, upon any violation of these Terms and Conditions.

8.2.- The Software may contain links to third-party websites or other resources. Such links are provided for informational purposes only and do not imply that PeopleOPTI endorses, supports, or is affiliated with such sites. It is expressly established that PeopleOPTI has no control over, and shall not be responsible for, the content of such websites. The Client should carefully read the terms and conditions and privacy policies of any third-party site before using it.

8.3.- IN NO EVENT SHALL PEOPLEOPTI, NOR ITS DIRECTORS, OFFICERS, EMPLOYEES, AND/OR REPRESENTATIVES (COLLECTIVELY, THE "PROTECTED PERSONS") BE LIABLE AS A RESULT OF THE USE OF THE SOFTWARE AND/OR SERVICES AND/OR THE CONTENT, MATERIALS, AND FUNCTIONS RELATED THERETO. IN NO EVENT SHALL THE PROTECTED PERSONS BE LIABLE IN CONNECTION WITH ANY CONTENT POSTED, TRANSMITTED, EXCHANGED, OR RECEIVED THROUGH THE SOFTWARE

9. CONFIDENTIALITY

9.1.- The parties understand that each of them may disclose personal information and information about the operation of the Software, which shall be considered "Confidential Information". For purposes hereof, Confidential Information includes, among others, any type of information about Clients, Services, the Software, whether communicated orally, in writing, or in any format, that arises from or relates to: trade names, trademarks, graphics, logos, data and databases, product or service lines, user listings and their data, regulatory information, technical, commercial, financial, strategic information, and any other matter relating to the Services. The term also includes all information received from third parties that must be treated as confidential.

9.2.- The parties agree to: (i) keep the Confidential Information in strict confidence and take all reasonable measures to protect it; (ii) refrain from using it in any manner harmful to the other party; (iii) refrain from disclosing it to third parties; (iv) refrain from reverse engineering, decompiling, or creating derivative works from any software included in the Confidential Information; and (v) use it only in accordance with these Terms and Conditions.

9.3.- The parties may disclose the Confidential Information only to their affiliates, directors, officers, employees, consultants, lawyers, accountants, or agents ("Representatives") who need to receive it to comply with the terms hereof, and only to the extent necessary. The parties agree to enter into confidentiality agreements with their Representatives.

9.4.- The parties may disclose Confidential Information when required by law or court order, provided they take reasonable measures to limit disclosure and obtain confidential treatment, and allow the other party to participate in the process.

9.5.- The parties shall protect the Confidential Information with the same care, and in no case less, than they use to protect their own confidential information. Upon termination of the contractual relationship or at the request of the other party, each party shall return or destroy all Confidential Information received, including copies, excerpts, memoranda, and notes prepared therefrom.

9.6.- Indemnity for Confidentiality. Each party shall indemnify and hold harmless the other party and/or any of its representatives, employees, subsidiaries, affiliates, and related companies against any claim, demand, or legal proceeding resulting from the unauthorized disclosure of Confidential Information, and shall reimburse all amounts incurred by such party in connection with such claims.

9.7.- All Confidential Information is and shall remain the exclusive property of the disclosing party. The parties shall not acquire any intellectual property rights over the Confidential Information, except the limited right to use it in accordance with these Terms and Conditions.

9.8.- Confidentiality obligations shall survive the termination of the service agreement for a period of five (5) years.

10. TERM OF SERVICE

10.1.- The term, renewal conditions, cancellation, and termination of the Service shall be as established in the corresponding service agreement.

10.2.- PeopleOPTI may withdraw or suspend the provision of the Services at any time and without prior notice to Clients who: (a) breach these Terms and Conditions; (b) fail to pay for the use of the service; or (c) use the Software in a manner contrary to the law.

10.3.- The treatment of Client Data upon termination of the service agreement shall be governed by the provisions of such agreement.

11. PAYMENTS AND BILLING

11.1.- Prices, currency, payment method, frequency, and other economic conditions shall be as established in the corresponding service agreement.

11.2.- Failure to make timely payment shall entitle PeopleOPTI to suspend the Services until the situation is regularized, without prejudice to any other rights to which it may be entitled.

12. INDEMNIFICATION

12.1.- The Client agrees to indemnify and hold harmless PeopleOPTI, its affiliated companies, subsidiaries, directors, officers, employees, agents, representatives, licensors, and suppliers (the "Protected Persons") against any action or claim (whether judicial, extrajudicial, or administrative, in civil, commercial, criminal, or labor matters) arising from or related to:

(a) The use of the Software by the Client or its authorized users;

(b) The violation of these Terms and Conditions or the service agreement;

(d) Client Data, including claims that it infringes third-party intellectual property or privacy rights;

(e) Business, commercial, financial, or any other decisions made based on the analyses, insights, or recommendations of the Software;

(f) Any dispute between the Client and its employees, collaborators, customers, or third parties related to the Software;

(g) Any violation of data protection legislation attributable to the Client.

12.2.- Such indemnity shall include all expenses and costs (including legal fees and attorney's fees) for the defense of any claim or action, as well as any judgment or penalty imposed.

12.3.- This indemnity also applies with respect to claims made by persons under the control or responsibility of the Client, such as employees, dependents, representatives, subcontractors, and even third parties acting under their management and control.

12.4.- In the event that any claim gives rise to a duty of indemnification, PeopleOPTI shall promptly notify the Client in writing. Failure to provide such notice immediately shall not relieve the Client of its obligations, except to the extent of losses that would have been avoided with timely notice. PeopleOPTI shall fully cooperate with the Client to enable it to fulfill its defense obligations.

12.5.- PeopleOPTI may participate in the defense, in which case it shall bear the expenses incurred. PeopleOPTI reserves the right to assume exclusive defense and control of any matter subject to indemnification. The Client may not settle without the prior consent of PeopleOPTI if such agreement: (a) imposes obligations on PeopleOPTI; (b) requires an admission of liability; or (c) does not fully release the Protected Persons.

12.6.- Indemnification obligations shall survive the termination of the service agreement.

13. LIMITATION OF LIABILITY

13.1.- IN NO EVENT SHALL PEOPLEOPTI BE LIABLE FOR INDIRECT DAMAGES.

13.2.- THE SOFTWARE IS PROVIDED "AS IS" AND "AS AVAILABLE". TO THE FULLEST EXTENT PERMITTED BY LAW, PEOPLEOPTI SPECIFICALLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. PEOPLEOPTI DOES NOT WARRANT OR MAKE ANY REPRESENTATION REGARDING THE USE OR RESULTS OF THE USE OF THE SERVICES IN TERMS OF PRECISION, ACCURACY, RELIABILITY, OR OTHERWISE.

13.3.- Inaccuracy of Information. PEOPLEOPTI EXCLUDES ANY LIABILITY FOR DAMAGES OF ANY NATURE THAT MAY BE DUE TO THE LACK OF TRUTHFULNESS, ACCURACY, COMPLETENESS, AND/OR TIMELINESS OF THE INFORMATION, ANALYSES, INSIGHTS, OR RECOMMENDATIONS GENERATED BY THE SOFTWARE. THE CLIENT ACKNOWLEDGES THAT ARTIFICIAL INTELLIGENCE MODELS MAY GENERATE INCORRECT, INCOMPLETE, OR INAPPROPRIATE RESULTS.

13.4.- Business Decisions. IN NO EVENT SHALL PEOPLEOPTI OR THE PROTECTED PERSONS BE LIABLE FOR BUSINESS, COMMERCIAL, FINANCIAL, OR ANY OTHER DECISIONS THAT THE CLIENT OR ITS USERS MAKE BASED ON INFORMATION FROM THE SOFTWARE.

13.5.- Excluded Damages. IN NO EVENT SHALL PEOPLEOPTI OR THE PROTECTED PERSONS BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, LOSS OF DATA, BUSINESS INTERRUPTION, OR ANY OTHER COMMERCIAL DAMAGES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

13.6.- Maximum Limit. IN NO EVENT SHALL PEOPLEOPTI'S TOTAL CUMULATIVE LIABILITY FOR ANY REASON EXCEED THE TOTAL AMOUNT ACTUALLY PAID BY THE CLIENT DURING THE TWELVE (12) MONTHS PRIOR TO THE EVENT GIVING RISE TO THE CLAIM.

13.7.- Availability. PeopleOPTI does not guarantee the availability and continuity of the operation of the Software. When reasonably possible, PeopleOPTI will give advance notice of interruptions. PeopleOPTI also does not guarantee the infallibility of the Software. The Software may be unavailable due to technical difficulties, Internet failures, maintenance, updates, service provider failures (including Microsoft Azure), or any other circumstances beyond its control. PeopleOPTI shall not be liable for loss, interception, or alteration of transmissions over the Internet, or for any problems arising from the inability to access the Software.

13.8.- Force Majeure. PeopleOPTI shall not be liable for force majeure events or acts of God, including: strikes, weather conditions, natural disasters, acts of terrorism, pandemics, riots, wars, omissions or causes attributable to third-party software licensors or service providers, interruptions of network access services, data centers, links, failures in telecommunications or power infrastructure, and any other event beyond its reasonable control.

14. PRIVACY AND PERSONAL DATA PROTECTION

14.1.- The processing of personal data by PeopleOPTI shall be carried out in accordance with the Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP), its Regulations, and other applicable provisions.

14.2.- PeopleOPTI's Privacy Notice, available on the Company's website, forms an integral part of these Terms and Conditions. By accepting these Terms and Conditions, the Client grants its free, express, informed, and voluntary consent to the processing of data in accordance with such Privacy Notice.

14.3.- The Client is responsible for obtaining the necessary consents from the data subjects whose personal data it shares with PeopleOPTI, including those of its employees and collaborators, and for complying with all applicable data protection legislation.

15. INDEPENDENT PARTIES

15.1.- The relationship between the Client and PeopleOPTI is that of independent contractors and they are subject only to the rights and obligations arising from these Terms and Conditions.

15.2.- Nothing contained in these Terms and Conditions may or shall be construed as creating an employer-employee, franchisor-franchisee, principal-agent, partnership, or joint venture relationship between the parties.

15.3.- It is expressly established that there is no employment relationship whatsoever between PeopleOPTI and the employees, collaborators, or users of the Client who use the Software.

16. COMMUNICATIONS

16.1.- PeopleOPTI shall send notifications to the contact information provided by the Client in the corresponding service agreement. Notice shall be deemed received immediately after it is sent.

16.2.- The Client shall send any notice to PeopleOPTI in writing to: admin@peopleopti.com.

16.3.- The Client acknowledges the full validity of notifications sent and/or received through the Software and/or by email and/or telephone and/or at the address provided, and agrees that notifications sent thereto shall be valid and binding.

17. MODIFICATIONS

17.1.- The Client understands that PeopleOPTI may modify these Terms and Conditions at any time. Modifications shall be notified through PeopleOPTI's website and/or by email with at least thirty (30) days' notice. Continued use of the Software after any modification is published shall constitute the Client's acceptance and agreement to the new Terms and Conditions.

17.2.- PeopleOPTI reserves the right to modify, at any time, the content available in the Software, to charge fees for or otherwise limit access to it, and even to discontinue it without prior notice.

18. ASSIGNMENT

18.1.- The Client may not assign, transfer, novate, or otherwise dispose of its rights or obligations under these Terms and Conditions in favor of third parties.

18.2.- PeopleOPTI may assign, transfer, or novate its rights and obligations under these Terms and Conditions in favor of third parties, including in connection with any merger, acquisition, sale of assets or capital, or by operation of law, and shall notify the Client in writing in such case.

18.3.- By accepting these Terms and Conditions, the Client gives its consent for PeopleOPTI to assign the rights resulting from the Services.

19. GOVERNING LAW AND JURISDICTION

19.1.- These Terms and Conditions shall be governed by and construed in accordance with the laws of the United Mexican States, including the Commercial Code and other applicable federal commercial legislation.

19.2.- For any dispute arising from these Terms and Conditions, the parties expressly submit to the jurisdiction of the competent courts of Mexico City, waiving any other venue that may correspond to them by reason of their present or future domicile.

20. GENERAL PROVISIONS

20.1.- Entire Agreement. These Terms and Conditions, together with the service agreement, the Privacy Notice, and any other policy published by PeopleOPTI, represent the entire agreement and understanding between the parties with respect to the matters contained herein and replace any prior agreement, communication, or understanding, whether written or oral.

20.2.- External Representations. The Client acknowledges that, for purposes of its acceptance of these Terms and Conditions, it has not relied on and shall have no recourse under any representation, statement, or warranty (whether of fact or law, and regardless of whether made unconsciously or negligently) made outside of these Terms and Conditions.

20.3.- Prevalence. In the event of conflict between these Terms and Conditions and the service agreement, the provisions of the service agreement shall prevail.

20.4.- No Waiver. The failure of PeopleOPTI to exercise any right or power conferred under these Terms and Conditions shall not prevent the exercise of such right or power in the future. The waiver of any provision shall only be effective if made in writing and signed by an authorized representative of PeopleOPTI. No delay, omission, or tolerance in exercising any right shall constitute or be construed as a waiver of such right.

20.5.- Severability. If any provision of these Terms and Conditions is declared unlawful, void, illegal, invalid, or unenforceable (in whole or in part), such provision shall be deemed separate and severable and shall not affect the enforceability of the remaining provisions, which shall remain in full force and effect.

20.6.- Third Party Beneficiaries. No person who is not duly bound or has entered into any business under these Terms and Conditions shall have the power to claim compliance therewith or benefit therefrom.

20.7.- Force Majeure. Under no circumstances shall PeopleOPTI be liable for any delay or total or partial malfunction caused by acts of nature or other causes beyond its reasonable control.

20.8.- Headings. Section headings are for convenience of reference only and shall not affect their interpretation.

Last updated: January 2026

PEOPLEOPTI S.A. DE C.V.

Lago Alberto 319, Floor 6A, Granada, Miguel Hidalgo

Mexico City, Mexico, ZIP Code 11510